GenesysCloud Genesys Inc.
winget install --id=Genesys.GenesysCloud -e The Genesys Cloud desktop app is available for Windows and Mac: - Use a dedicated application. Run Genesys Cloud as a stand-alone program, and keep it separate from your browser windows and tabs. - Start Genesys Cloud automatically. Automatically open Genesys Cloud when your computer starts up, and avoid missing important communications. - Run in silent mode. Close the window but continue to run Genesys Cloud in the background, allowing you to continue receiving chats and notifications. - Update automatically. The desktop app notifies you when a newer version is available and prompts you to refresh or install it.
Genesys Cloud is a desktop application designed to provide a seamless experience for managing customer interactions and communications. It allows users to run Genesys Cloud as a stand-alone program, keeping it separate from browser windows and tabs for better focus and efficiency.
Key Features:
- Standalone Operation: Run Genesys Cloud as a dedicated application, ensuring it operates independently of your web browser.
- Automatic Startup: Start Genesys Cloud automatically when your computer boots up to avoid missing any critical communications.
- Silent Mode: Continue receiving chats and notifications even with the window closed, allowing you to stay connected while multitasking.
- Automatic Updates: Stay current with the latest features and improvements as updates are notified and installed directly within the desktop app.
Audience & Benefit: Ideal for customer service teams, contact center agents, and professionals who rely on Genesys Cloud for managing interactions. This tool ensures uninterrupted communication, enhances productivity, and provides a reliable platform to deliver exceptional customer experiences.
Genesys Cloud is available for Windows and Mac and can be installed via winget for easy deployment.