HP ImageDiags 5 HP Inc.
winget install --id=HP.HPImageDiags.5 -e HP ImageDiags is a diagnostics tool used by HP support personnel provided by HP. It is intended to identify common issues and collect system information required to assist in identifying a resolution for customer escalations. Results: • IDR HTML report is a user-friendly customer-facing report • IDR text log file is a text document containing detailed results • IDR zip file contains the other 2 files along with all files collected during analysis
HP ImageDiags 5 is a diagnostics tool designed to assist HP support personnel in identifying common hardware or software issues on HP devices. It collects essential system information and generates detailed reports to help resolve customer escalations efficiently.
Key Features:
- IDR HTML Report: A user-friendly, customer-facing report that summarizes findings.
- IDR Text Log File: Contains detailed technical results for further analysis.
- IDR Zip File: Includes all collected files from the diagnostic process for comprehensive review.
- Compatibility: Works on Windows 10 and Windows 11 operating systems.
- Installation: Available via winget, ensuring seamless setup.
Audience & Benefit: Ideal for HP support personnel and IT professionals managing HP devices. It simplifies diagnostics by providing clear insights, reducing the time needed to identify issues, and improving resolution efficiency. The tool's cross-platform compatibility ensures consistent performance across supported systems, while secure reporting maintains data integrity throughout the diagnostic process.