Callbar Talkdesk
winget install --id=Talkdesk.Callbar -e Talkdesk Callbar is an application that allows users to make and receive calls via Talkdesk from their desktop or with an integrated product's CTI, giving agents the power and the context needed to communicate with customers in real time.
Callbar is an application designed to enable users to make and receive calls via Talkdesk directly from their desktop or through an integrated product's CTI (Computer Telephony Integration). This tool empowers agents by providing the context and capabilities needed for real-time communication with customers.
Key Features:
- Seamless integration with CTI systems, consolidating voice and data into a single interface.
- Real-time access to customer information and call history for enhanced agent productivity.
- Desktop-based call management that allows agents to handle calls without switching windows or applications.
- Cross-platform compatibility, supporting Windows installations via winget.
Audience & Benefit: Ideal for customer service and support teams who need efficient call management and quick access to customer context. By consolidating voice and data into one interface, Callbar helps agents deliver more informed and responsive communication, ultimately improving both productivity and the customer experience.