LiveChat® is a customer service software designed to help businesses connect with customers in real-time, providing seamless support and driving sales across multiple communication channels. The platform is tailored for B2B SaaS companies and e-commerce stores, enabling businesses to enhance engagement, improve customer satisfaction, and ultimately grow their operations.
Key features of LiveChat® include AI-powered live chat functionality, multi-channel support integration, and team management tools like shift scheduling and chat limits. The platform also offers premade responses to streamline communication, robust reporting for tracking performance metrics, and seamless mobile integration for on-the-go customer service. Additionally, LiveChat® integrates with over 200 apps, allowing businesses to create a unified customer service hub.
Ideal for B2B SaaS companies and e-commerce stores seeking to boost efficiency and customer satisfaction, LiveChat® empowers teams to collaborate effectively, manage workflows smoothly, and deliver exceptional support experiences. By leveraging these tools, businesses can foster stronger relationships with their customers while driving sales growth. The software is available for Windows and can be installed via winget.